Privacy Policy

Eden Nails - Last updated: July 16, 2025

Introduction

Eden Nails ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our services, you consent to the data practices described in this policy.

Information We Collect

Personal Information

When you book appointments or contact us, we may collect:

  • Name and contact information (email, phone number)
  • Appointment preferences and service history
  • Special requests or notes for your appointments
  • Communication records between you and our staff

Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and browser information
  • Pages visited and time spent on our website
  • Device type and operating system
  • Referring website information

How We Use Your Information

We use the information we collect to:

  • Process and manage your appointments
  • Provide customer service and support
  • Send appointment confirmations and reminders
  • Improve our services and website experience
  • Comply with legal obligations
  • Send marketing communications (with your consent)

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal requirements or court orders
  • To protect our rights, property, or safety
  • With trusted service providers who assist in our operations (see Third-Party Services below)

Data Protection

We implement appropriate security measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Secure hosting and data storage
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis
  • Employee training on data protection practices

Third-Party Services

We use the following third-party services that may collect information:

Vercel Analytics

We use Vercel Analytics to understand website usage and improve user experience. This service collects anonymous usage data including page views, device information, and geographic location.

Google Sheets

Appointment data is stored in Google Sheets for business management purposes. Google's privacy policy applies to data stored in their services.

Vercel Hosting

Our website is hosted on Vercel. Vercel may collect technical information about your visits to our website.

Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we 'hold' about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Opt-out: Unsubscribe from marketing communications
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your personal information

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Appointment records are typically retained for 3 years, while website analytics data may be retained for shorter periods.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience. You can control cookie settings through your browser preferences. Some features may not function properly if cookies are disabled.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Eden Nails

7916 SE Division St

Portland, OR 97206

Phone: (503) 673-9971

Email: info@edennails.com